Frequently Asked Questions

Shipping policy

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Returns and exchanges

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Zmilelee Payment, Currency and Pricing

Zmilelee accepts payments made by credit and debit cards. No cash on delivery (COD)

All orders made worldwide will be charged in USD and the final amount will be shown at checkout.

Any and all personal information given out by the client stays confidential and is only given out under their consent. To learn more, please visit the privacy policy page.

Shipping, taxes and duties

Shipping fees depend on the weight and size of the chosen items as well as the location they will be shipped to. The cost of shipping will automatically appear at the checkout. We offer free shipping for orders above 400 USD.

As soon as your order is confirmed, we will pack and dispatch the order within 48 hours. After dispatching, express delivery takes 3 to 5 business days depending on your location. Zmilelee does not offer same day delivery.

Once your order has been dispatched, you will receive an email including tracking information, estimated time delivery and further information regarding shipment.

You will also receive an email from DHL containing a tracking number for your package in which you can easily track on www.dhl.com by simply entering the tracking number under “Track Your
Shipment”.